Sales Associate

Paducah, KY

Full Time

Entry Level

HR Consulting Solutions is an international executive search firm that has been retained by Higdon Furniture to conduct a search for a motivated and customer focused Sales Associate. Below is the job description outlining the key expectations of this role.

MEET HIGDON FURNITURE!
Higdon Furniture is a family owned and operated Paducah business that has served families across the four state area of Kentucky, Missouri, Illinois, and Tennessee for decades. Founded in 1970 by Ollie and Maurene Higdon, the company has grown into one of Western Kentucky’s leading home furnishings destinations. Today, customers shop a 45,000 square foot showroom featuring quality furniture, mattresses, and accessories, along with interior design and floor planning assistance and a low price guarantee.

POSITION SUMMARY
Higdon Furniture is seeking an energetic and personable Sales Associate to join their team. This role is ideal for someone who enjoys working with people, has a passion for home furnishings, and thrives in a goal oriented retail environment. The Sales Associate is responsible for guiding customers through the purchasing process, building long term relationships, and helping families create beautiful and functional spaces in their homes. This position plays a key role in driving showroom sales while delivering exceptional customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet customers promptly and provide a welcoming showroom experience
Build rapport with customers to understand their needs, style preferences, and budget
Educate customers on product features, warranties, financing options, and delivery timelines
Create and process sales orders accurately
Follow up with customers regarding special orders, delivery updates, and post-sale service
Maintain up to date knowledge of current inventory, promotions, and product lines
Assist with merchandising and maintaining showroom appearance
Work collaboratively with office staff, delivery team, and management
Meet or exceed individual and team sales goals
Other related duties as necessary or assigned

MINIMUM SKILLS, EDUCATION, AND QUALIFICATIONS

High School Diploma or equivalent
Previous retail or sales experience preferred
Strong communication and interpersonal skills
Self-motivated with a positive attitude
Ability to build trust and establish long term customer relationships
Thrives in a performance driven, goal oriented sales environment
Professional appearance and demeanor
Basic computer skills and ability to learn point of sale systems
Must be comfortable working Saturdays and some holidays
Valid driver’s license and reliable transportation
Able to pass a pre employment drug screen and a thorough criminal background check

WORK SCHEDULE

The showroom is open Monday through Saturday and closed on Sundays. All employees are off on Sundays.
During the initial training period, the Sales Associate will typically work Tuesday through Saturday to allow for structured onboarding and hands on learning.
After the training phase, the regular weekly schedule will consist of 5 working days and will vary based on scheduling needs and business demand. Sales Associates should expect to work peak traffic days, including Mondays, Fridays, and Saturdays. Additional details will be discussed during the interview process.

WHAT WE OFFER YOU
Higdon Furniture offers a benefits package designed to support long term employees.

After 90 days of employment, employees receive six (6) personal days and are eligible to enroll in supplemental insurance options including dental, vision, life, cancer, short term, and long term coverage through Aflac.
Higdon Furniture provides company paid life insurance coverage in the amount of $10,000, with the option to purchase additional coverage.
After a year of employment, employees earn one (1) week of paid vacation, are eligible for paid holidays, and may participate in the company’s 401k plan with a 3% employer match.
Employees also enjoy a supportive, family oriented work environment with opportunities for growth and advancement.

QUESTIONS?
Reach out to us at [email protected] or visit our website at www.hrconsulting.llc

We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. Our company is committed to the principle of equal employment opportunity for all employees and applicants, providing everyone with a work environment free of discrimination and harassment. All employment decisions within our organization are based on business needs, job requirements and individual qualifications, without regard to age, race, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

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What interests you in this position? Why are you applying for the role?*

Have you ever worked in a sales position with a commission-based compensation structure before?*

The schedule will require you to work at least 5 days/week. The more you work, the more income you earn. This position includes working Mondays, Fridays, and Saturdays, which are our busiest days. Are you comfortable working peak retail days?*

How would you describe your personality?*

Do you currently live in Paducah, KY or within a short driving distance to Paducah?*

What is your highest level of education?*

Are you currently employed?*

This role requires basic computer use, including entering sales orders, customer information, and working within a point of sale (POS) system. How comfortable are you with learning and using new software programs?*

Tell us about your experience using computer systems or software in a previous role. What programs have you worked with at your current or prior employers?*

This position requires professional attire appropriate for a high-end showroom setting. Are you comfortable adhering to a professional dress standard?*

Have you ever been terminated from a job?*

Are you a US citizen and authorized to work in the US?*

This position requires the successful completion and passing of a thorough criminal background check and a comprehensive drug test. Do you have any concerns with either of these pre-employment screenings?*

Do you have a valid driver's license with reliable transportation to Higdon Furniture?*

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Sales Associate

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